Itsm leader pink elephant awards utopics persystent suite. Sostenuto itsm 2006 was awarded the certification after a thorough verification process carried out by pink elephant, a global leader in itil consulting, education and conferences. Nov 06, 2019 unify and simplify service experiences for all employees the awardwinning cherwell service platform allows you to automate workflows, integrate systems, and improve employee productivity for departments inside and outside the traditional boundaries of it. Pink elephant south africa was founded in 2004 by two pink elephant uk employees with significant. Pink elephant emea and cherwell software team to bring it. Today in a joint effort hornbill service management and pink elephant are announcing the launch of itsm extreme makeover 2011. It is actually a surprise to find this gap on this. Itilitsm, itsm software, itsm certification, pink elephant risk management the. Pinkverify 2011 selfassessment criteria pinkverify 2011 toolsets pinkverify itil 4 itil software scheme. Map and analyze your current state itsm processes in lucidchart. Itsm leader pink elephant awards utopics persystent suite innovation of the year automated selfhealing repairimagingsecure wipe solution honored with an it excellence award. Vision helpdesk has cleared the assessment with a pink elephant consultant thus confirming its alignment with itil best practices.
Cherwell itsm software delivers the perfect balance of speed, simplicity, and power. Sunview software, an industryleading provider of itsm and change management solutions, is attending pink19 on february 1720, 2019. Pink elephant has come up with an objective and costeffective service called pinkselect that takes the hard work out of software selection. Pinkverify selfassessment criteria pinkverify 2011 toolsets itil software scheme special offers spring online training sale itil 4 managing professional mp pass training passes free lean it. You can gain access to this very same consultants toolbox through a pinkatlas subscription. Easy draganddrop configuration of service portals, dashboards, reports, forms, and workflow automations enables end. This bespoke itsm tool selection service is one of a kind that. Founded in 1980, pink elephant is the leading provider of it service management best practice services. Provides it service delivery and management consultancy, training, education and it support services.
Pink elephant certifies cherwell service management for 11. April 15, 2020 learn itil 4 best practice theory combined with the practical handson approach of cherwell service management. Pink elephant article about pink elephant by the free. With the aid of pink elephants experienced consultants, pinkverify is a service that objectively assesses a software tools enabling features against itil terminology, functionality, integration and workflow requirements for the following 16 itsm processes. To request a quote for one of our services, simply select the type. Pinkverify verified 2011 itsm toolsets pink elephant. Whether you are looking to further your own skill set, enhance your teams performance, gain valuable certifications, or network with likeminded peers and leaders, you are sure to leave pink 2020 satisfied. Pinkverifytm is an internationally recognized it service management itsm tool suite assessment service. Itil 4 powered by cherwell pink elephant united kingdom. Oct 31, 20 this is the second time cherwell service management has been verified on 11 itil processes through pink elephants pinkverify program, the first time in 2009 on itil v3. Sysaid awarded itil v3 bestpractice certification from pink. Based on itil bestpractice methodology, sysaid allows users to optimize it operations for greater efficiency tel aviv, israel may 15, 2012 sysaid technologies ltd.
Fatima cabral, ceo and george spalding, executive vice preseident at pink elephant delivered the opening keynote at pink 20. Pinkverify was updated in 2011 to reference the new processes and requirements that came with itil v3. We are excited to announce that we will be a media partner for pink. Efecte edge for itsm has received the pinkverify tm certification from pink elephant.
Pinkverify certified itsm itil compliant service desk software. We always align our software to the latest itil guidelines and are very pleased to receive this award for iet itsm, said tobias muller, product manager at iet solutions. After many years of working with clients on it service management projects, pink elephant have adopted an implementation approach which begins, as all major change programmes should, with itsm. This bespoke itsm tool selection service is one of a kind that supports the it organisation by selecting the right software vendor products for its itil service management processes. Our expertise encompasses it service management consultancy, cobit, iso27001, and itil maturity process assessments across all industries. Pinkverify itsm tool suite assessment service pink elephant. Best it service management itsm software 47 it service management itsm is a processbased practice intended to align the delivery of information technology it services with needs of the. Matrix42 erhalt pinkverify 2011 itsm zertifizierung, matrix42 ag. Today, pink elephant has more than 30 years of itsm experience more than any other service provider. Bronze level process compliance is awarded for processes for which the tool meets the assessment criteria, demonstrating itil compliance to functionality, automation and documentation.
These software solutions that support itsm are typically designed to align with itil best practice recommendations. Planning for and assessing an itsm program pink elephant. Sunview has previously won pinks innovation of the year award for changegear service smart technology. Social networking comes to itsm software and pinkverify finds a new leader in our news roundup this week. Servicenow customers discuss next generation itsm at the 2012. Contents are protected by and cannot be reproduced in any manner. Pink is the worlds premier it service management conference.
Servicenow customers discuss next generation itsm at the. Best it service management itsm software 47 it service management itsm is a processbased practice intended to align the delivery of information technology it services with needs of the enterprise, emphasizing benefits to customers. Pink elephant has been championing the growth of itil worldwide since its inception in 1989, and was selected as an international expert to contribute to the itil v3 project as authors of the. Easy draganddrop configuration of service portals, dashboards, reports, forms, and workflow automations enables enduser selfsufficiency, faster and more effective ticket handling, and greater visibility and accountability.
Itil complaint service desk software pinkverify certified. A list of itsm tools that meet 100% of our pinkverify 2011 general, core and. Request a quote many of our products and services can be customized to fit your needs and buying in bulk can result in discounted prices. Cherwell software, llc, cherwell a global leader in service management, and pink elephant emea, the international business innovator and information technology it consultancy firm based in the netherlands, south africa, and the uk, announced a collaboration to help business it organizations implement business transformation. Pink elephant south africa was founded in 2004 by two pink elephant uk employees with significant experience with the company in europe and north america. Digital fuel it cost management product named 2009. Pinkverify selfassessment criteria pinkverify 2011 toolsets itil software scheme special offers spring online training sale itil 4 managing professional mp pass training passes free lean it foundation devops bundle pinkpass free book chapter enewsletters. David ratcliff, president of pink elephant, said, cherwell software has long been an active supporter of itsm best practices according to itil.
Provide itsm tool vendors and service providers with. Itil complaint service desk software pinkverify certified vision. A service catalog is not the same as a service request catalog neither a list of task performed by the it organization. Having already obtained the serview certifiedtool certificate in 2017, edge for itsm has now passed the assessment process of two of the most trusted, internationally recognized and independent organizations in the industry. Pink elephant provides the framework, terminology and business workflow principles that allow itsm and itil helpdesk software tools to successfully. Cherwell software asset management helps you transform from outdated, reactive software asset management to a proactive enterprise that is always audit. The lifecycle model you see below provides a brief glimpse into how pink elephant can support your organization in adopting, implementing and improving your itsm. Pinkatlas is an online resource center containing all the tools, documents and other valuable assets used by pink elephants own worldclass consultants when they go onsite to help their clients. It is actually a surprise to find this gap on this website, since i worked with pink on a itil implementation and i learnt this big differences from you guys. Pink elephant and cherwell software have teamed up to.
Establishing assessing itsm programs page 2 of 20 pink elephant, 2010. The itsm software valuemation has been audited on several occasions by. Cherwell software, llc, cherwell a global leader in service management, and pink elephant emea, the international business innovator and information technology it consultancy firm based in the. Having already obtained the serview certifiedtool certificate in 2017, edge for itsm has now passed the.
Apr 06, 2006 sostenuto itsm 2006 was awarded the certification after a thorough verification process carried out by pink elephant, a global leader in itil consulting, education and conferences. This initiative involves pink elephant and hornbill working. The itsm software valuemation has been audited on several occasions by internationally acknowledged organizations such as pink elephant, axelos and serview and certified for itil compliance. Founded in 1980, pink elephant is the leading provider of it service. Sap solution manager itil certified sap it service. Whether you are looking to further your own skill set, enhance. Cherwell is pinkverify certified for 11 itil processes. These 16 itil processes have been audited and certified by pink elephant. Pink elephants itsm transformation methodology pink. Valuemation is the itilcertified itsm tool with software solutions for it service. Pink elephant and cherwell software have teamed up to develop a new approach to itil training that uses the power of cherwells itsm interfaces to allow you to learn best practice handson. Here comes the sun sale itil 4 managing professional. A list of itsm tools that meet 100% of our pinkverify 2011 general, core and integration suitability requirements.
Vision helpdesk v5 version has received pinkverify 2011 certification and is now officially certified as itil compatible by pink elephant, a. With the aid of pink elephants experienced consultants, pinkverify is a service that objectively assesses a software tools enabling features against itil terminology, functionality, integration and workflow. To request a quote for one of our services, simply select the type of product or service you are interested in and fill out the form below. Sysaid awarded itil v3 bestpractice certification from pink elephant. Involved with itil since its inception in 1987, pink elephant is proud of its commitment to the framework. Their innovative solutions for hr, security, ppm, and facilities, combined with codeless configuration, provides a simple and cost.
Each year, pink elephant provides listening and networking opportunities with the top speakers and experts in itsm. We worked with pink elephant to create an extensive collection of itil process maps and templates, including itil. Help itilitsm practitioners identify software tools that would support their process improvement initiatives. To date, more than 350,000 it professionals have benefited from pink elephant s expertise. This is the second time cherwell service management has been verified on 11 itil processes through pink elephants pinkverify program, the first time in 2009 on itil v3. With the aid of pink elephant s experienced consultants, pinkverify is a service that objectively assesses a software tools enabling features against itil terminology, functionality, integration and workflow requirements for the following 16 itsm processes.
Vision helpdesk v5 version has received pinkverify 2011 certification and is now officially certified as itil compatible by pink elephant, a premier global training, consulting and conference service provider. Sunview software attends 2019 pink elephant conference to. Pink elephant is proud to be celebrating 20 years of itil experience more than any other supplier. With the aid of pink elephants experienced consultants, pinkverify is a service that objectively assesses a software tools enabling features against itil. Join us to gain valuable, practical knowledge from pink elephant experts and leading industry practitioners from around the world. As pink elephants website notes, pinkverify is recognized throughout the. In fact, pink elephant is acknowledged worldwide as the itil experts.
Manageengine servicedesk plus awarded pink elephant. Unlike other software license management tools, cherwell asset management uses a proprietary software catalog to recognize the countless executables discovered on your network. Pink elephant is certified as a licensed software assessor by axelos. The assessment by pink elephant is very comprehensive and detailed and only solutions with processes that fully meet the assessment criteria pass the test. List of top it service management itsm software 2020. Valuemation is one of just five itsm tools worldwide to have been certified in all 16 itil processes see pinkverify tm toolsets.
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